hmm, that is a strange one, can you please double check the following?
tcserver is configurator-va and connector-va is running. You can check this by going to
configurator-va: type
service configurator-tc status
on connector-va:
service tcserver-c2 status
If they are running fine, please check the log files on
configurator-va: /opt/vmware/horizon/configuratorinstance/logs/configurator.log
connector-va: /opt/vmware/c2/c2instance/logs/connector.log